Ledger.com/start serves as the official initialization portal for all Ledger® hardware wallets, providing a comprehensive guided setup experience that ensures proper security configuration from the very beginning. This web-based wizard transforms complex security procedures into an intuitive, step-by-step process that even cryptocurrency beginners can follow with confidence, establishing a solid foundation for secure cryptocurrency management.
Comprehensive firmware installation and device configuration wizard
PIN setup, recovery phrase generation, and security best practices
Seamless Ledger Live installation and device synchronization
Essential Items: Ledger® device, USB cable, computer with internet access, secure location for recovery phrase storage
Environment: Private, secure location free from surveillance or observers
Time: Allow 20-30 minutes for complete setup without interruptions
Recovery Phrase Protection: Your 24-word recovery phrase is the master key to your cryptocurrency. Write it manually on the provided card, store it in multiple secure physical locations, and never create digital copies. Exposure of your recovery phrase equals complete loss of funds.
PIN Security: Choose a strong PIN and never share it. The device will wipe after multiple incorrect attempts, protecting against brute force attacks.
After completing the Ledger.com/start wizard, proceed to install the full Ledger Live Desktop application or Ledger Live App for mobile access. Configure additional security options, explore supported cryptocurrencies, and familiarize yourself with the Ledger Live Login process. Your Ledger Live wallet will now be fully operational and ready for secure cryptocurrency management.
First, try a different USB cable and port, as connection issues are common. Ensure you're using a supported browser (Chrome, Firefox, Edge, Safari) and that you have the latest version. Restart your browser and computer. If using Ledger Nano X, ensure Bluetooth is disabled for initial setup. If issues persist, visit Ledger Support for device-specific troubleshooting guides.
While Ledger.com/start is accessible on mobile browsers, the complete setup process requires a computer with USB connectivity for optimal security and functionality. Mobile devices have limited support for hardware wallet initialization. For the most secure and reliable setup experience, use a desktop or laptop computer. After initial setup, you can use the Ledger Live App for mobile management.
We strongly recommend against purchasing used hardware wallets. While Ledger.com/start will guide you through resetting the device, you cannot verify its history or potential tampering. Always purchase new devices from authorized retailers to ensure supply chain security. The setup process cannot detect sophisticated hardware modifications that may have occurred before your purchase.
If you lose your recovery phrase, you immediately lose your ability to recover funds if your device is lost, stolen, or damaged. The recovery phrase is the only backup of your private keys. Without it, your cryptocurrencies are permanently inaccessible if anything happens to your device. This is why secure, multiple-location backup during the Ledger.com/start process is critically important.
The complete setup process via Ledger.com/start typically takes 20-30 minutes, depending on your familiarity with the steps and internet connection speed. This includes firmware installation, PIN setup, recovery phrase generation and verification, and initial software configuration. Taking your time during setup ensures proper security implementation.
Always manually type "ledger.com/start" into your browser's address bar. Verify the SSL certificate shows "Ledger SAS". Check for the correct domain spelling - phishing sites often use subtle misspellings. Bookmark the genuine site after verification. Never follow links from emails or messages claiming to be from Ledger® support unless you initiated the contact.